Phone and Internet DiscountsAvailable to CenturyLink CustomersThe Arkansas Public Service Commissiondesignated CenturyLink as an EligibleTelecommunications Carrier within its service areafor universal service purposes. As of November30, 2015, CenturyLink's basic local service ratesfor residential voice lines are $19.15-$25.50 permonth and business services are $23.00-$38.10per month. Specific rates will be provided uponrequest.CenturyLink participates in a government benefitprogram (Lifeline) to make residential telephoneor qualifying broadband service more affordableto eligible low-income individuals and families.Eligible customers are those that meet eligibilitystandards as defined by the FCC and statecommissions. Residents who live on federallyrecognized Tribal Lands may qualify for additionalTribal benefits if they participate in certainadditional federal eligibility programs. The Lifelinediscount is available for only one telephone orqualifying broadband service per household,which can be either a wireline or wireless service.Broadband speeds must be 20 Mbps downloadand 3 Mbps upload or faster to qualify.A household is defined for the purposes of theLifeline program as any individual or group ofindividuals who live together at the same addressand share income and expenses. Lifeline service isnot transferable, and only eligible consumers mayenroll in the program. Consumers who willfullymake false statements in order to obtain Lifelinetelephone or broadband service can be punishedby fine or imprisonment and can be barred fromthe program.If you live in a CenturyLink service area, please call1-855-954-6546 or visit centurylink.com/lifelinewith questions or to request an application for theLifeline program.CenturyLink Phone and Internet Discounts Available to CenturyLink Customers The Arkansas Public Service Commission designated CenturyLink as an Eligible Telecommunications Carrier within its service area for universal service purposes. As of November 30, 2015, CenturyLink's basic local service rates for residential voice lines are $19.15-$25.50 per month and business services are $23.00-$38.10 per month. Specific rates will be provided upon request. CenturyLink participates in a government benefit program (Lifeline) to make residential telephone or qualifying broadband service more affordable to eligible low-income individuals and families. Eligible customers are those that meet eligibility standards as defined by the FCC and state commissions. Residents who live on federally recognized Tribal Lands may qualify for additional Tribal benefits if they participate in certain additional federal eligibility programs. The Lifeline discount is available for only one telephone or qualifying broadband service per household, which can be either a wireline or wireless service. Broadband speeds must be 20 Mbps download and 3 Mbps upload or faster to qualify. A household is defined for the purposes of the Lifeline program as any individual or group of individuals who live together at the same address and share income and expenses. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Consumers who willfully make false statements in order to obtain Lifeline telephone or broadband service can be punished by fine or imprisonment and can be barred from the program. If you live in a CenturyLink service area, please call 1-855-954-6546 or visit centurylink.com/lifeline with questions or to request an application for the Lifeline program. CenturyLink

Date: January 15, 2020

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Phone and Internet Discounts Available to CenturyLink Customers The Arkansas Public Service Commission designated CenturyLink as an Eligible Telecommunications Carrier within its service area for universal service purposes. As of November 30, 2015, CenturyLink's basic local service rates for residential voice lines are $19.15-$25.50 per month and business services are $23.00-$38.10 per month. Specific rates will be provided upon request. CenturyLink participates in a government benefit program (Lifeline) to make residential telephone or qualifying broadband service more affordable to eligible low-income individuals and families. Eligible customers are those that meet eligibility standards as defined by the FCC and state commissions. Residents who live on federally recognized Tribal Lands may qualify for additional Tribal benefits if they participate in certain additional federal eligibility programs. The Lifeline discount is available for only one telephone or qualifying broadband service per household, which can be either a wireline or wireless service. Broadband speeds must be 20 Mbps download and 3 Mbps upload or faster to qualify. A household is defined for the purposes of the Lifeline program as any individual or group of individuals who live together at the same address and share income and expenses. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Consumers who willfully make false statements in order to obtain Lifeline telephone or broadband service can be punished by fine or imprisonment and can be barred from the program. If you live in a CenturyLink service area, please call 1-855-954-6546 or visit centurylink.com/lifeline with questions or to request an application for the Lifeline program. CenturyLink Phone and Internet Discounts Available to CenturyLink Customers The Arkansas Public Service Commission designated CenturyLink as an Eligible Telecommunications Carrier within its service area for universal service purposes. As of November 30, 2015, CenturyLink's basic local service rates for residential voice lines are $19.15-$25.50 per month and business services are $23.00-$38.10 per month. Specific rates will be provided upon request. CenturyLink participates in a government benefit program (Lifeline) to make residential telephone or qualifying broadband service more affordable to eligible low-income individuals and families. Eligible customers are those that meet eligibility standards as defined by the FCC and state commissions. Residents who live on federally recognized Tribal Lands may qualify for additional Tribal benefits if they participate in certain additional federal eligibility programs. The Lifeline discount is available for only one telephone or qualifying broadband service per household, which can be either a wireline or wireless service. Broadband speeds must be 20 Mbps download and 3 Mbps upload or faster to qualify. A household is defined for the purposes of the Lifeline program as any individual or group of individuals who live together at the same address and share income and expenses. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Consumers who willfully make false statements in order to obtain Lifeline telephone or broadband service can be punished by fine or imprisonment and can be barred from the program. If you live in a CenturyLink service area, please call 1-855-954-6546 or visit centurylink.com/lifeline with questions or to request an application for the Lifeline program. CenturyLink